Schipol

"Strong protest lodged with Dutch envoy"
http://www.hindu.com/2006/08/26/stories/2006082607600100.htm

This is an example of the Indian Govt going a little too far diplomatically when the arguments are not in the favor of the passengers. I don't know the exact details of what transpired on the Northwest flight that prompted the actions on behalf of the crew and it is possible that the crew went a little bit overboard in handling the situation. But the alternative in them not taking any action at "suspicious" behaviour has possibly worse consequences.

Also, I fully expect crews of commercial flights to be extra cautious even somewhat skittish due to the happenings over the past month. And the passengers should expect this too and behave accordingly.

Getting up from the seat when the seatbelt sign is still on and using cell phones is behavior that has been overlooked in the past; that doesn't mean it is acceptable.

Further, interpreting actions towards 12 of roughly 150 passengers of which I expect the majority to be Indians, as racial profiling is hardly justifiable.